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Discussion Starter #1
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A couple of weeks
ago I signed into the MyPeugeot website link as per the Welcome to Peugeot
email I had previously received. I was surprised to see as "my
vehicle" -a 2008 Feline CALIMA ambience trim, and
I rang up my dealer the next day to check my
order. He said that they had ordered a Feline MISTRAL ambience correctly, and
had a build date 10<sup>th</sup> October..


I have been
emailing MyPeugeot to correct my trim details, and finally had a response -


"Mr Hamilton,
we are just coming back to you with regards to your query on the trim for your
New 2008 Crossover within MyPeugeot.


Having checked our
records ""“ we believe that you will need to contact your Peugeot Dealer directly
with regards to the order of your car ""“ as according to our records this
vehicle has NOT been ordered with a Mistral trim.


We believe your
Dealer is RRG Oldham, and the customer order we have in relation to your car is xxxxxx ""“ which you may wish to quote when speaking to your Dealer.


MyPeugeot should
pick up the correct trim if the order in the system is correct ""“ and for this
you will need to discuss with the Dealer with whom you placed the order.


Kind regards


The MyPeugeot
Team"


My dealer deposit
receipt states Mistral trim, which is what we did the deal for and is what I
want. I've just rang the dealer - their "admin system is down - will ring
you back tomorrow."


I do hope that they
have not messed up... will find out tomorrow .


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Hi, I hope it turns out to be an admin error, how long have you been waiting? I never got an email from Peugeot so can't log in to check mine is ok!
 

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Out of curiosity i've just logged into my Peugeot homepage i too have ordered a Feline with mistral trim, my paper work says Mistral trim but MyPeugeot homepage states 2008 Feline with Calima Trim as well, guess where I'm going tomorrow?My car as been on order since the 30th July, i've not had much in the way of updates and can honestly say that if they have messed my order up i will definitely cancel my order and look elsewhere.
 

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Hello,

Not good, the My Peugeot should reflect exactly what you ordered as it pulls it's information from the ordering system as far as I know.

Sam
 

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Can anyone advise how I can get into my Peugeot to check, I have tried registering but don't have a vin and I haven't had an email from Peugeot with how to login
 

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Discussion Starter #7
I didn't need the VIN when I registered - I just responded to the link in my email from Peugeot UK - subject of email was - MyPeugeot
| Exclusively For You
.
 

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Oh wow, I ordered my mistral on 28th June and have a build date of 29/10. That's assuming its a mistral, I will be phoning my sales guy to find out.
 

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I can't even register with my current Peugeot - it's saying it doesn't recognise the reg no, bit worrying as I have had it 3 yrs and it was bought and only ever gets serviced by the same dealership!
 

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just checked my peugoet
the details match my order

phew
 

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Good news.

I have been worried for ages that there might be something wrong with my order but it seems that myPeugeot has mine correct too.
 

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Getting me worried now


Checked on my MyPeugeot account and all it shows is my current 207. Anyway to get the order to show? Or was it just there? I certainly never got an e-mail from Peugeot as others seem to have had even though I did give my e-mail address to Bristol Street. Although, to be honest, that is not really much of a surprise with what has gone on.

But would like to check now - don't want to wait for so long and turn up to pick it up (eventually) and find they got the order wrong. The bloke I deal with at BS (nice acronym
!) says the order is correct, but would kind of like to check for myself.......
 

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I am in the same boat, finally managed to get into my Peugeot but my current Peugeot is there and as I didn't get an email, I have no way of seeing the new car order, just my 308
 

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Hi.

I like others received an email from Peugeot about a day or so after I ordered, I clicked the link and added a password and it showed my 2008. Then when I changed my engine type I checked my Peugeot and the car with new engine was showing.

-Sam
 

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wow checked "my peugeot" to has on my vehicles a 308 and a 2008 crossover.Doesnt give me any vehicle details of the 2008 but it has ben updated. I really didnt have faith in that they had ordered it yet. Will keep checking this now.
 

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Right just got back from my dealer, the wrong trim was ordered on my car and even though the car hasn't been build yet it's too far along for it too be changed
So we've had to reorder the car with the correct trim with a very nice discount, park assist and upgraded wheels. My dealer couldn't apologise enough and admitted it was their mistake.So begins the wait, with a tentative delivery date of January 2014. My current cars lease runs out in December and Peugeot have agreed to loan me a car until my new one arrives, can't thank them enough for that
Like i said i'm a little bit peed off but at least i'm getting the car i want and Peugeot have come up trumps with the deal.
 

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Shame about the mix-up John, but I think you've been compensated nicely and, when you do take delivery, you'll be well pleased with the 'extras'.

Al.
 

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It's a bit of a mixed bag of results isn't it?

But I am glad it is sorted out for you.
 

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I would like to thank adyham for starting this post because if it hadn't had been for him i would never have checked my order. I hope adyham gets his car sorted, fingers crossed.
 
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