Hello,
Got this update today from Peugeot Customer Service.
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Dear Mr Barr
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">Thank you for your recent email with regards to the order of your new Peugeot 2008.
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">I am sorry to learn of the extended wait and I can imagine the frustration caused and I can fully understand your reasons for contacting us.
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">I have been in touch with Arnold Clarke - Clydebank who confirmed the order was placed in late August. I have obtained the order number and have contacted our central Distribution department in order to get an up-to-date estimated time of arrival.
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">The reason for the extended wait is purely down to the higher than expected demand for 2008 across the European market as well as for our own UK share. The demand has far outstripped supply and I can confirm that the manufacturing facility at Mulhouse in France is at full capacity. The allocation Peugeot UK have been given has also been increased because of this.
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">The 2008 enters a new niche that Peugeot haven't been present in before. Prior to the international and UK launches, we could only estimate at the level of demand that 2008 would generate. Because of this increased demand, production has increased to include extended shift patterns.
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">To put things in perspective, the manufacturing facility at Mulhouse normally produces 1200 cars a day. The 2008 generated orders of approximately 45,000 during its launch period. Because of this, production increased to an extra 520 2008s per day in September and has been increased again to 620 for October. Naturally it can take a couple of months for these changes to take effect by increasing staff and for our suppliers to adapt which is why the physical increase of production is taking effect now rather than sooner. It is for these reasons why the manufacturer uses ETA's rather than a guaranteed date that delivery will be due.
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">The Distribution department have advised that your vehicle is set for a mid-November build and should be available by the first half of December. I can understand that this must be disappointing for you for which I can only apologise. Your Peugeot dealership will be able to keep in touch with you about any further updates.
<br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;"><br style="font-family: Peugeot, Arial, Courier, 'Times New Roman'; font-size: medium; line-height: normal; text-align: justify;">I am sorry you have needed to contact Peugeot under such circumstances but I would like to thank you for bringing this to my attention. I hope you understand that Peugeot are doing everything possible to get your new vehicle to you as soon as we can.
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